On this page we have collected answers to the most common questions regarding our refrigerant gases, ordering, delivery, documentation and compliance with applicable regulations (F-Gas, ADR, CE).
If you cannot find the information you need below, please contact us – we will be happy to assist you in selecting the right product or provide additional technical documentation.
Yes. In accordance with Regulation (EU) 2024/573 and the German ChemKlimaschutzV regulation, certain fluorinated refrigerant gases may only be purchased and used by certified professionals.
We reserve the right to request:
– F-Gas certificate
– company VAT number
– proof of professional use
Yes. All products comply with:
– EU F-Gas Regulation (EU) 2024/573
– German environmental legislation
– labeling and traceability requirements
Return options depend on the type of cylinder. Please contact us before arranging a return.
– Bank transfer
– Credit / debit card
– Other payment methods may be available depending on the region
Any visible damage must be reported within 24 hours after delivery, together with photographs.
Yes. We supply pallet quantities and larger reservations. For an individual quotation please contact our sales team.
Yes. SDS documents are available upon request or included with the shipment.
Yes. Tracking information is provided once the order has been dispatched.
Certain refrigerant gases are restricted to certified professionals. Orders may be rejected if certification requirements are not fulfilled.
Cene so prikazane neto ali bruto, odvisno od statusa kupca in države dostave. DDV se obračuna v skladu s pravili EU.
Prices are displayed either net or gross depending on the customer status and delivery country. VAT is calculated in accordance with EU rules.