1. Data Controller
The data controller is:
RefrigerantPro
info@refigerantpro.com
(hereinafter: the “Controller”)
2. Legal Basis for Processing Personal Data
Personal data is processed in accordance with:
• Regulation (EU) 2016/679 (GDPR)
• applicable national data protection legislation
• other applicable European Union legislation
3. Personal Data We Collect
We may process the following data:
• first and last name
• company name
• VAT number
• address (registered address / delivery address)
• email address
• telephone number
• order information
• payment information
• IP address (when visiting the website)
• customer communication
4. Purpose of Data Processing
Personal data is processed for:
• processing orders and contracts
• issuing invoices
• delivery of goods
• communication with customers
• compliance with legal obligations
• exercising legal claims
• improving website functionality
5. Legal Basis for Processing
Data processing is based on:
• Article 6(1)(b) GDPR – performance of a contract
• Article 6(1)(c) GDPR – compliance with legal obligations
• Article 6(1)(f) GDPR – legitimate interest
• Article 6(1)(a) GDPR – consent (e.g. newsletters)
6. Disclosure of Data to Third Parties
Personal data may be shared with:
• accounting service providers
• delivery and logistics companies
• IT and hosting providers
• payment service providers
• public authorities where required by law
Personal data is not sold to third parties.
7. Data Transfers Outside the EU
If services such as Google or Meta are used, data may be transferred outside the EU.
In such cases appropriate safeguards are implemented in accordance with GDPR (e.g. Standard Contractual Clauses).
8. Data Retention
Personal data is stored:
• for as long as necessary to fulfil the contract
• in accordance with accounting and tax legislation (e.g. 10 years for invoices)
• until consent is withdrawn where processing is based on consent
9. Rights of Data Subjects
Under GDPR you have the following rights:
• right of access
• right to rectification
• right to erasure (“right to be forgotten”)
• right to restriction of processing
• right to data portability
• right to object
• right to withdraw consent
Requests may be sent to: [email]
10. Right to Lodge a Complaint
If you believe your rights have been violated you may lodge a complaint with the competent data protection authority in your EU Member State.
11. Data Security
The Controller implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss or misuse.
12. Automated Decision-Making
The website does not use automated decision-making or profiling that would have legal effects on individuals.
13. Changes to the Privacy Policy
We reserve the right to modify this privacy policy due to legal or technical updates.
Last update: 3 March 2026